Levels: CEFR A1 – B2
Duration: 30-60 hours
CEFR A1 – B2 | 30-60 hours
Your brand has a unique heritage and story that captivates your customers and ensures their loyalty. Our English for Luxury Retail course equips your frontline staff and management team with the language skills to communicate with elegance and precision, ensuring every interaction reflects your fashion house’s values.
Why choose our English for Luxury Brands course?
Ensuring a luxury experience
Our course features a range of activities to simulate key retail scenarios, from serving customers (sales ceremony) to making small talk and dealing with enquiries and complaints. Our trainers bring extensive knowledge of luxury brand culture and standards, obtained from working with many prestigious fashion houses.
Customised training for all levels
Whether your team members are seasoned professionals or new hires, our courses are tailored to enhance their English communication skills to strengthen your brand’s distinct voice and customer engagement style.
Flexible delivery options
We offer both in-person training as well as comprehensive online sessions, ideal for teams across the APAC region, ensuring consistent learning regardless of location.
This course is beneficial for:
Our course is designed with the specific needs of luxury brands in mind. Using customised materials and real-life scenarios, we ensure that your team gains practical and relevant skills that can be applied immediately in their day-to-day tasks.
By taking this course, your team will learn to
At English for Asia, we are committed to achieving the best learning outcomes for your team. To ensure the effectiveness of each course, we offer a range of complimentary services, including
We take pride in providing these additional services to enhance the learning experience and ensure the best possible outcomes for your team.
Ana is passionate about helping students to develop clear and comprehensible English pronunciation. Ana teaches conversational English to a range of age groups and proficiency levels including Business English. Prior to joining us in 2017, Ana taught English in Mainland China and worked as a Portuguese-English translator and proofreader.
Dean has been working as an English language instructor in Japan and Canada since 1989 and with English for Asia in Macau since 2024. He has taught English to all levels of students ranging from elementary to university as well as corporate business training and classes for immigrants. Dean also has a background in designing and delivering online courses in a variety of fields. He encourages students to take an active role in helping to determine their own goals for studying English and believes in providing a great deal of feedback to learners to help them measure if these goals are being met.
Felisita is passionate about teaching and learning and enabling students to reach their full potential. Her supportive nature and engaging lessons set her students on their path to success. Felisita’s teaching experience is extensive and ranges from teaching secondary learners, university students, teachers, and adults in the corporate sector in Macao. Prior to joining the teaching team at EfA, Felisita has taught English at the Institute for Tourism Studies (IFT), Escola Sao Paulo, Colegio Diocesano da Sao Jose and the University of St. Joseph (USJ). In addition to English, Felisita speaks six other languages.
For years, Matthew taught conversational English to a range of levels and proficiencies from school students to adult business English classes. With the opening of more international resorts in 2008, Matthew took a leading role in English for Asia’s corporate training department, focusing on curriculum development and the delivery of programmes to a variety of sectors and departments including Food & Beverage, Gaming, Surveillance and Retail. Matthew has also been working as a part-time lecturer in the English language department at the Institute for Tourism Studies, Macau (IFTM) since 2008. He has also worked extensively as a writer, editor and proofreader in the local media industry for over 15 years.
Rondrico has been working as an English language instructor at English for Asia since March 2015, teaching conversational English to a range of age groups and proficiency levels. He speaks English, Mandarin and Afrikaans and has taught English in China and Macau. Rondrico’s experience ranges from teaching multi-lingual classes, IELTS, General English and English for Specific Purposes. He specialises in adult one-to-one training and speaking skills. He has also developed language learning programmes and acted as an academic advisor for an online college.
Ana Gonsior
B.Ed, TESOL, TEFL
Dean Schimpf
M.Ed, MA TESOL, BA
Felisita T. Morais
M.Ed, BA, TESOL
Matthew Potger
M.Ed, BA
Rondrico Gonsior
B.Ed, TESOL
Ana is passionate about helping students to develop clear and comprehensible English pronunciation. Ana teaches conversational English to a range of age groups and proficiency levels including Business English. Prior to joining us in 2017, Ana taught English in Mainland China and worked as a Portuguese-English translator and proofreader.
Dean has been working as an English language instructor in Japan and Canada since 1989 and with English for Asia in Macau since 2024. He has taught English to all levels of students ranging from elementary to university as well as corporate business training and classes for immigrants. Dean also has a background in designing and delivering online courses in a variety of fields. He encourages students to take an active role in helping to determine their own goals for studying English and believes in providing a great deal of feedback to learners to help them measure if these goals are being met.
Felisita is passionate about teaching and learning and enabling students to reach their full potential. Her supportive nature and engaging lessons set her students on their path to success. Felisita’s teaching experience is extensive and ranges from teaching secondary learners, university students, teachers, and adults in the corporate sector in Macao. Prior to joining the teaching team at EfA, Felisita has taught English at the Institute for Tourism Studies (IFT), Escola Sao Paulo, Colegio Diocesano da Sao Jose and the University of St. Joseph (USJ). In addition to English, Felisita speaks six other languages.
For years, Matthew taught conversational English to a range of levels and proficiencies from school students to adult business English classes. With the opening of more international resorts in 2008, Matthew took a leading role in English for Asia’s corporate training department, focusing on curriculum development and the delivery of programmes to a variety of sectors and departments including Food & Beverage, Gaming, Surveillance and Retail. Matthew has also been working as a part-time lecturer in the English language department at the Institute for Tourism Studies, Macau (IFTM) since 2008. He has also worked extensively as a writer, editor and proofreader in the local media industry for over 15 years.
Rondrico has been working as an English language instructor at English for Asia since March 2015, teaching conversational English to a range of age groups and proficiency levels. He speaks English, Mandarin and Afrikaans and has taught English in China and Macau. Rondrico’s experience ranges from teaching multi-lingual classes, IELTS, General English and English for Specific Purposes. He specialises in adult one-to-one training and speaking skills. He has also developed language learning programmes and acted as an academic advisor for an online college.
Ana is passionate about helping students to develop clear and comprehensible English pronunciation. Ana teaches conversational English to a range of age groups and proficiency levels including Business English. Prior to joining us in 2017, Ana taught English in Mainland China and worked as a Portuguese-English translator and proofreader.
Dean has been working as an English language instructor in Japan and Canada since 1989 and with English for Asia in Macau since 2024. He has taught English to all levels of students ranging from elementary to university as well as corporate business training and classes for immigrants. Dean also has a background in designing and delivering online courses in a variety of fields. He encourages students to take an active role in helping to determine their own goals for studying English and believes in providing a great deal of feedback to learners to help them measure if these goals are being met.
Felisita is passionate about teaching and learning and enabling students to reach their full potential. Her supportive nature and engaging lessons set her students on their path to success. Felisita’s teaching experience is extensive and ranges from teaching secondary learners, university students, teachers, and adults in the corporate sector in Macao. Prior to joining the teaching team at EfA, Felisita has taught English at the Institute for Tourism Studies (IFT), Escola Sao Paulo, Colegio Diocesano da Sao Jose and the University of St. Joseph (USJ). In addition to English, Felisita speaks six other languages.
For years, Matthew taught conversational English to a range of levels and proficiencies from school students to adult business English classes. With the opening of more international resorts in 2008, Matthew took a leading role in English for Asia’s corporate training department, focusing on curriculum development and the delivery of programmes to a variety of sectors and departments including Food & Beverage, Gaming, Surveillance and Retail. Matthew has also been working as a part-time lecturer in the English language department at the Institute for Tourism Studies, Macau (IFTM) since 2008. He has also worked extensively as a writer, editor and proofreader in the local media industry for over 15 years.
Rondrico has been working as an English language instructor at English for Asia since March 2015, teaching conversational English to a range of age groups and proficiency levels. He speaks English, Mandarin and Afrikaans and has taught English in China and Macau. Rondrico’s experience ranges from teaching multi-lingual classes, IELTS, General English and English for Specific Purposes. He specialises in adult one-to-one training and speaking skills. He has also developed language learning programmes and acted as an academic advisor for an online college.
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